WORK & PROJECTS
CashCow: Maximizing cashback savings with a reliable online shopping companion
Digital Scholar: Empowering institutions & individuals to build digital exhibit websites quickly & easily
New Feature Design | Usability Testing | Hi-fi Prototype | UX Consulting
Conducting user testing and ideating solutions to transform Digital Scholar’s Omeka S platform into a revolutionary, museum-worthy site builder.
Aria Earth Internship: Reigniting users’ hope and motivation to fight climate change
Product Design | User Research | Solution Ideation
Ideating new features for Aria Earth’s dashboard to help more effectively deliver their value proposition to users.
Product Design | User Journey & Flow Mapping | User Research | CIS & Branding
Creating a website and browser extension tool that enables users to track & apply their credit cards’ cashback benefits.
Google Travel, Re-imagined: Helping travelers easily build their dream travel itineraries
New Feature Design | Hi-fi Prototype | Usability Testing | User Research
Combining Google Docs and Maps, I redesigned a new, attractive Google Travel website to help reduce users’ travel stresses.
Personal Project: Upgrading “Honkai Star Rail” game menus & imagining new functionalities
New Feature Design | Player Interaction Flow | UX Game Design
Re-imagining menu screens & functionalities for the video game “Honkai: Star Rail” to smoothen & optimize player interactions.

IXD@Pratt Blog Post
Nintendo Switch eShop Design Critique
Using Don Norman’s usability principles, I evaluated the Nintendo eShop’s design, focusing on key attributes: Home browsing page, product details page, and Wish List.
Executive Report & Presentation
Pinterest App Heuristic Evaluation
I delivered a usability evaluation report for Pinterest’s mobile app. Findings were collected by myself and a team of researchers according to Jakob Nielsen's 10 Usability Heuristics.
Get to know the human behind all of this! :)

Thank you for reading!
Psst! Want to get a sweet treat and chat?
Reach me at: cm.chelseamai@gmail.com